LeFebvre's Boutique online store runs a bit different than how we do things in store. We are unable to offer some of the unique policies and processes online that we have in our brick and mortar store. If you have any questions or concerns, please do not hestitate to contact us. We are more than happy to address any issues you may be having.
Orders are checked everyday at 10:00 AM (mountain standard time). We request information from you when you proceed with a purchase from LeFebvre's Boutique website. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order or, we'll use this information to contact you.
Our products are shipped within 2-3 Days using the following carriers: USPS and UPS. Shipping costs are non-refundable. Please see 'RETURNS & EXCHANGE' policy before sending anything to the store. If you should send something back to the store, you will be responsible for paying for your own shipping costs.
Tracking numbers will be sent to your e-mail (if provided) so you can track when your product will arrive.
COLLECTION OF PERSONAL INFORMATION
When you use our Products or Website, you may be asked for personally identifiable information such as your name, address, email address, and telephone number.
By giving us such information, you will need to consent by using it in the manner described in this policy.
You may withdraw your consent at any time by emailing us at firstname.lastname@example.org. We will return or destroy your personal information within five days of receipt of your withdrawal of consent.
All security on our Website is treated seriously. Where applicable, we undertake security steps, including use of SSL technology, on our back-end systems that store customer account information and to protect data transmissions. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures.
If you have any further concerns about security, please email our Customer Service team at
4:RETURNS & EXCHANGES
Our refund policy is All Sales Final. Unfortunately, we cannot offer you any refunds at this time.
To be eligible for an exchange, the product must be defective or damaged. We may request for the defective/damaged item to be sent back to us, returned to our store location, or a photo for proof of defect/damage. Upon approval, you can get an exhange for the same item or equivalent item of the same value. Please contact us if you get a defective or damaged item: or
Store phone: 928-308-6592